With our 100-day result guarantee, also known as the money-back guarantee, you can try our products completely risk-free. Products covered by our 100-day satisfaction guarantee include the BodySculpt 1.0™, Waist Trainer™, and Sculpt Bundle™. If you don't see results within this period, we offer a full refund as compensation for your time.

We are confident that you will love our products and experience real, beneficial results, which is why we offer this guarantee with confidence.

NordicSculpt accepts online payments via VISA, Mastercard, American Express, and ApplePay.

Payments will only be debited from your account once the physical product is shipped. We do not charge card fees.

For pre-orders, payment will be debited from your account before the physical product is shipped. This helps streamline the process of funding production and shipping the goods via express delivery to the nearest warehouse, ensuring that you receive your order as quickly as possible.

The delivery time for your order is 5-10 business days.

NordicSculpt will ship from the warehouse closest to your location.
You will always receive a track and trace number so you can follow your package from our warehouse to your home or chosen parcel shop.

To qualify for our money-back guarantee, simply follow the instructions below:

1. Take a clear picture of your body before using our BodySculpt/Waist Trainer (camera roll-documented proof).
2. Take a clear picture of your body after 100 days of use, along with a picture of the used product (camera roll-documented proof).
3. Send an email to our customer service (support@nordicsculpt.com).
4. Your request will be processed within 2-3 days of submission.

Please ensure your pictures have valid date and time stamps (must be screenshots from your camera roll).
Also, ensure that both the before and after pictures are clear, and the dates are visible.

Money-back guarantee requests must be made within 4 months of receiving the product.
Applications that do not meet these criteria will not be approved for a refund. We reserve the right to reject a refund request if we are not reasonably satisfied with the provided evidence.

Alternatively

In some cases, we find that customers need more than 100 days to achieve the desired results. Therefore, we offer an immediate 10% refund on the entire order, allowing you to keep the product and continue using it. Simply send us an email to our customer service (support@nordicsculpt.com).

Your request will be processed within 1 day of submission, and we will refund the 10% immediately, with no questions asked and no documentation required.

Money-back guarantee requests must be made within 4 months of receiving the product.

If you regret your purchase within 14 days of receiving it, you are covered by the right of withdrawal and are entitled to a refund without requiring proof of results. We will send you a return label via email, and you will bear the return costs. The return cost is €16.85, covering the return shipment, restocking fee, administration fee, and energy surcharge to the shipping carrier.

Please print and fill out the right of withdrawal form and include it with your return package so we can identify that the return is from you.

Please reach out to support@nordicsculpt.com and we'll send you the Standard Withdrawal Form.

Once we have received your return package, we will process the return and ensure that all items have been received. We will refund all payments you made. We will refund the money to the same payment method you used for the purchase unless otherwise agreed. We may withhold the payment until we have received the item unless you can provide proof that the item has been returned.

The item must be sent to one of NordicSculpt’s warehouses. Contact us at support@nordicsculpt.com to receive a return label – only with this return label can we process your return.
We only accept packages sent directly to the address using the return label we provide.

There is a 2-year warranty on all of NordicSculpt’s products. The warranty covers all defects in software, materials, and manufacturing.

If your claim is justified, it means that you can either have the item repaired, exchanged, receive online store credit, or get a discount, depending on the specific situation.

Complaints regarding defects must be reported to NordicSculpt within a reasonable time after the defect has been discovered. Two months is considered a reasonable time. We will refund reasonable shipping costs if the complaint is justified. The item must always be returned in proper packaging.
NordicSculpt covers return shipping costs to a reasonable extent.

For returns or use of the warranty, please contact us via email at support@nordicsculpt.com.

We DO NOT sell your personal information to third parties, nor do we share it with others. It is only registered in our customer database. You can always request to have your information deleted.

To enter into an agreement with NordicSculpt, we need the following information:

• Name
• Address
• Email address

We register your personal data with the purpose of delivering the item to you. Personal data is stored with NordicSculpt for up to five years and then deleted.

When we collect personal data via our website, it is always done with your explicit consent, so you know exactly what information is being collected and why.

The director and employees of NordicSculpt have access to the information registered about you.
We do not store or transmit customer information encrypted.

As a registered customer with NordicSculpt, you always have the right to object to the registration of your information and have insight into what information we have registered about you. These rights are secured under the Personal Data Act, and you can contact us regarding this at support@nordicsculpt.com.

At Nordicsculpt.com, we use cookies to optimize the website and its functions, making your visit as easy as possible. You can delete cookies from your computer at any time. See the guide under Webshop Cookies and Privacy Policy.

(This form is only to be completed and returned if the right of withdrawal is exercised)

Please print and fill out this form and include it with your return package so we can identify that the return is from you.

Please reach out to support@nordicsculpt.com and we'll send you the Standard Withdrawal Form.

When agreeing to our Terms of Service, you also agreed to have read and accepted our Legal Notice.

Legal Entity Information

NordicSculpt is a brand owned and operated by NORDIC PIONEERS LIMITED, registered in Hong Kong. All references to NordicSculpt within this document pertain to NORDIC PIONEERS LIMITED as the legal entity. By purchasing or using NordicSculpt products, you enter into an agreement with NORDIC PIONEERS LIMITED and are subject to these Terms and Conditions.

No Guarantees or Warranties

All products are provided on an "as-is" and "as-available" basis without any representations, warranties, or conditions of any kind, either express or implied, including but not limited to, implied warranties or conditions of merchantability, fitness for a particular purpose, durability, and non-infringement.

NordicSculpt does not guarantee specific results from the use of its products. Individual results may vary depending on a variety of factors, including but not limited to, individual health conditions, adherence to instructions, and other external factors.

Use at Your Own Risk

You expressly agree that your use of our products and services is at your sole risk. NordicSculpt is not liable for any adverse effects, injuries, or damages caused by misuse, failure to follow instructions, or use of the product in ways not intended.

NordicSculpt products are not medical devices and are not intended for the diagnosis, treatment, cure, or prevention of any disease or medical condition.

Limitations of Liability

To the fullest extent permitted by law, NORDIC PIONEERS LIMITEDNORDIC PIONEERS LIMITED has been advised of the possibility of such damages.

Limitation of Liability for Bodily Injury

NordicSculpt is committed to providing safe and reliable products. However, to the fullest extent permitted by law, NORDIC PIONEERS LIMITED shall not be held liable for any physical injuries, harm, or adverse effects caused by the use or misuse of NordicSculpt products. Consumers are required to follow all provided instructions, warnings, and guidelines when using the product.

NordicSculpt products are not intended for use on individuals with pre-existing medical conditions, including but not limited to recent surgeries, heart problems, or unhealed wounds. If you experience discomfort or adverse effects, stop using the product immediately and consult a qualified medical professional.

In jurisdictions where limitation of liability for personal injury is not permitted, NORDIC PIONEERS LIMITED’s liability shall be limited to the maximum extent allowed by law.

Limitation of Liability for Property Damage

NORDIC PIONEERS LIMITED shall not be held liable for any property damage, including but not limited to fires, caused by the use of NordicSculpt products. This includes damage arising from misuse, failure to adhere to the instructions provided, or unauthorized modifications to the product. Consumers are advised to follow all safety instructions and consult a qualified electrician if any concerns arise with the device. NordicSculpt products are certified to meet applicable safety standards; however, liability shall be limited to the fullest extent permitted by law.

Force Majeure

NORDIC PIONEERS LIMITED shall not be held liable for any failure to perform, delays, or damages caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government restrictions, cyber-attacks, labor disputes, supply chain disruptions, or power failures.

Refunds and Returns

Refunds and returns are subject to the terms outlined in our Return Policy. NORDIC PIONEERS LIMITED reserves the right to refuse refunds or replacements for products that have been damaged due to misuse, unauthorized modifications, or failure to follow the product instructions.

Disclaimer for Promotional Materials

All promotional materials, including but not limited to advertisements, testimonials, and social media content, are for informational purposes only. Individual results may vary, and any claims made are not guaranteed. Customers are advised to refer to product documentation and consult professionals before use.

Data and Privacy Protection

By using NordicSculpt products and services, you agree to our Privacy Policy, which governs the collection, use, and storage of your personal data. NORDIC PIONEERS LIMITED is not responsible for any unauthorized access, theft, or misuse of customer data caused by third-party breaches or cyber-attacks.

Intellectual Property Rights

All trademarks, trade names, logos, and intellectual property associated with NordicSculpt are the property of NORDIC PIONEERS LIMITED. Unauthorized reproduction, distribution, or use of these materials is prohibited and may result in legal action.

Jurisdiction and Dispute Resolution

These Terms and Conditions are governed by the laws of Denmark. Any disputes arising from the use of NordicSculpt products or services shall be resolved exclusively in the courts of Denmark. Customers agree to waive any right to class action lawsuits or arbitration outside this jurisdiction.

Consumer Responsibility

It is the responsibility of the consumer to ensure that NordicSculpt products are suitable for their use and to consult with a qualified healthcare professional before use, particularly if you:

If you experience discomfort, dizziness, or any adverse symptoms while using the product, stop use immediately and consult a physician.

Operation and Maintenance

Damages caused by failure to follow instructions, improper use, human error, or force majeure (e.g., natural disasters, accidents) are not covered under warranty. Maintenance costs for out-of-warranty products are the consumer's responsibility.

Product performance is dependent on proper operation as per the user manual. Non-standard or incorrect operation voids any implied warranties.

Modifications and Errors

NORDIC PIONEERS LIMITED reserves the right to change product specifications, designs, or terms of use without prior notice. We are not liable for errors or omissions in product information or usage instructions.

Indemnification

By purchasing or using NordicSculpt products, you agree to indemnify, defend, and hold harmless NORDIC PIONEERS LIMITED, its affiliates, and their respective directors, officers, employees, and agents from any claims, damages, or liabilities arising from your use of our products or failure to adhere to these terms.

NOTICE

This product is not a substitute for professional medical advice or treatment. Consult a healthcare provider for any concerns about your health or medical condition. Reliance on any information or guidance provided by NordicSculpt is solely at your own risk.

Acknowledgment of Terms

By using NordicSculpt products, you confirm that you have read, understood, and agreed to these terms and conditions.