We’re confident you’ll love our products. That’s why we offer a 100-day result guarantee—our version of a money-back guarantee.

BodySculpt 1.0™, BodyCup 1.0™, Body Oil and Waist Trainer™ are all covered under this policy. If you don’t see results after 100 days of use, simply contact our customer service at support@nordicsculpt.com for a full refund. Experience the transformation, risk-free.

NordicSculpt accepts online payments via VISA, Mastercard, American Express, and ApplePay.

Payments will only be debited from your account once the physical product is shipped. We do not charge card fees.

For pre-orders, payment will be debited from your account before the physical product is shipped. This helps streamline the process of funding production and shipping the goods via express delivery to the nearest warehouse, ensuring that you receive your order as quickly as possible.

If you wish to cancel or modify your order before receiving your package, it may be possible if you contact us quickly. However, we cannot guarantee that the cancellation or modification can be processed, as it depends on whether the order has already been packed in our warehouse.

We typically pack orders within one hour of purchase, so we are rarely able to modify or cancel an order after that point. Please consider your purchase carefully to ensure you have selected the correct products and avoid any regrets immediately after ordering.

If the order has already been packed and you still wish to cancel, you will be responsible for covering the return shipping costs.

The delivery time for your order is:

Processing time: 1-2 business days
Express shipping: 4-9 business days

NordicSculpt will ship your package from our warehouse closest to your location.
You will always receive a track and trace number so you can follow your package from our warehouse to your home or chosen parcel shop.

At NordicSculpt, we stand behind the effectiveness of our products — that’s why we offer our 100-Day Results Guarantee on select items including the BodySculpt 1.0, BodyCup and Waist Trainer.

Try the product for a full 100 days, following our recommended usage instructions, and if you don’t see visible results, you may be eligible for a full refund.

To qualify for the guarantee:

1.⁠ ⁠You must use the product consistently for 100 days as instructed.
2.⁠ ⁠Refund requests can be made after the 100th receiving the product, but no later than 120 days after receiving the product.
3.⁠ ⁠You may be asked to provide supporting evidence, such as before-and-after photos or a usage log.

Our guarantee is designed to give you the time and opportunity to truly test the product and we are confident you'll love your results — and if not, we've got you covered.

If you regret your purchase within 14 days of receiving it, you are covered by the right of withdrawal and are entitled to a refund—no proof of results is required.

You are responsible for handling the return shipment yourself, including covering all return costs. You must arrange the return with your preferred shipping provider. Please ensure the package is sent directly to one of NordicSculpt’s approved warehouse addresses (contact us for the correct return address).

To help us identify your return, please print and include the Standard Withdrawal Form inside the package. You can request this form by emailing us at support@nordicsculpt.com.

Once we have received your return and confirmed that all items are included, we will refund the full amount you paid. The refund will be made to the original payment method unless otherwise agreed. Please note, we may withhold the refund until we have received the returned item, or you provide documentation confirming that the item has been sent back.

We only accept return packages sent directly to our warehouse—returns delivered to parcel shops or collection points will not be accepted. Please reach out to us at support@nordicsculpt.com to receive the correct return address and instructions before returning your item.

Orders that are returned to our warehouse due to delivery failure are considered Returned to Sender (RTS). This may occur if the shipping address provided is incorrect or incomplete, or if the courier is unable to complete the delivery after multiple attempts.

We encourage customers to carefully review their shipping information at checkout to avoid any delivery issues.

What Happens When an Order is RTS:

• If an order is returned due to customer error (such as an incorrect address, recipient unavailability, or failure to respond to courier notifications), it is not eligible for a refund.
• Once the returned item is successfully received at our warehouse, we can arrange a reshipment at the customer’s expense, using updated shipping details.
• If the returned item cannot be recovered (for example, if it is discarded or destroyed by the courier), we are unable to issue a refund or replacement.

Additional Information:

• Returned packages may be held by the local courier for 1–2 days before being sent back to the warehouse or discarded.
• A refund will only be considered if the order remains undelivered and no return or redelivery is confirmed within 60 days.
• Refunds will not be issued for RTS orders resulting from circumstances beyond our control, such as customer inaccessibility, incorrect shipping details, or courier disposal.

If you believe your order has been returned or you are experiencing delivery issues, please contact our support team at support@nordicsculpt.com for assistance.

There is a 2-year warranty on all of NordicSculpt’s products. The warranty covers all defects in software, materials, and manufacturing.

If your claim is justified, it means that you can either have the item repaired, exchanged, receive online store credit, or get a discount, depending on the specific situation.

Complaints regarding defects must be reported to NordicSculpt within a reasonable time after the defect has been discovered. Two months is considered a reasonable time. We will refund reasonable shipping costs if the complaint is justified. The item must always be returned in proper packaging.
NordicSculpt covers return shipping costs to a reasonable extent.

For returns or use of the warranty, please contact us via email at support@nordicsculpt.com.

We DO NOT sell your personal information to third parties, nor do we share it with others. It is only registered in our customer database. You can always request to have your information deleted.

To enter into an agreement with NordicSculpt, we need the following information:

• Name
• Address
• Email address

We register your personal data with the purpose of delivering the item to you. Personal data is stored with NordicSculpt for up to five years and then deleted.

When we collect personal data via our website, it is always done with your explicit consent, so you know exactly what information is being collected and why.

The director and employees of NordicSculpt have access to the information registered about you.
We do not store or transmit customer information encrypted.

As a registered customer with NordicSculpt, you always have the right to object to the registration of your information and have insight into what information we have registered about you. These rights are secured under the Personal Data Act, and you can contact us regarding this at support@nordicsculpt.com.

At Nordicsculpt.com, we use cookies to optimize the website and its functions, making your visit as easy as possible. You can delete cookies from your computer at any time. See the guide under Webshop Cookies and Privacy Policy.

Use this text to share information about your brand with your customers. Describe a product, share announcements, or welcome customers to your store.

(This form is only to be completed and returned if the right of withdrawal is exercised)

Please print and fill out this form and include it with your return package so we can identify that the return is from you.

Please reach out to support@nordicsculpt.com and we'll send you the Standard Withdrawal Form.

When agreeing to our Terms of Service, you also agreed to have read and accepted our Legal Notice.

Legal Entity Information

NordicSculpt is a brand owned and operated by NORDIC PIONEERS LIMITED, registered in Hong Kong. All references to NordicSculpt within this document pertain to NORDIC PIONEERS LIMITED as the legal entity. By purchasing or using NordicSculpt products, you enter into an agreement with NORDIC PIONEERS LIMITED and are subject to these Terms and Conditions.

No Guarantees or Warranties

All products are provided on an "as-is" and "as-available" basis without any representations, warranties, or conditions of any kind, either express or implied, including but not limited to, implied warranties or conditions of merchantability, fitness for a particular purpose, durability, and non-infringement.

NordicSculpt does not guarantee specific results from the use of its products. Individual results may vary depending on a variety of factors, including but not limited to, individual health conditions, adherence to instructions, and other external factors.

Use at Your Own Risk

You expressly agree that your use of our products and services is at your sole risk. NordicSculpt is not liable for any adverse effects, injuries, or damages caused by misuse, failure to follow instructions, or use of the product in ways not intended.

NordicSculpt products are not medical devices and are not intended for the diagnosis, treatment, cure, or prevention of any disease or medical condition.

Limitations of Liability

To the fullest extent permitted by law, NORDIC PIONEERS LIMITEDNORDIC PIONEERS LIMITED has been advised of the possibility of such damages.

Limitation of Liability for Bodily Injury

NordicSculpt is committed to providing safe and reliable products. However, to the fullest extent permitted by law, NORDIC PIONEERS LIMITED shall not be held liable for any physical injuries, harm, or adverse effects caused by the use or misuse of NordicSculpt products. Consumers are required to follow all provided instructions, warnings, and guidelines when using the product.

NordicSculpt products are not intended for use on individuals with pre-existing medical conditions, including but not limited to recent surgeries, heart problems, or unhealed wounds. If you experience discomfort or adverse effects, stop using the product immediately and consult a qualified medical professional.

In jurisdictions where limitation of liability for personal injury is not permitted, NORDIC PIONEERS LIMITED’s liability shall be limited to the maximum extent allowed by law.

Limitation of Liability for Property Damage

NORDIC PIONEERS LIMITED shall not be held liable for any property damage, including but not limited to fires, caused by the use of NordicSculpt products. This includes damage arising from misuse, failure to adhere to the instructions provided, or unauthorized modifications to the product. Consumers are advised to follow all safety instructions and consult a qualified electrician if any concerns arise with the device. NordicSculpt products are certified to meet applicable safety standards; however, liability shall be limited to the fullest extent permitted by law.

Force Majeure

NORDIC PIONEERS LIMITED shall not be held liable for any failure to perform, delays, or damages caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government restrictions, cyber-attacks, labor disputes, supply chain disruptions, or power failures.

Refunds and Returns

Refunds and returns are subject to the terms outlined in our Return Policy. NORDIC PIONEERS LIMITED reserves the right to refuse refunds or replacements for products that have been damaged due to misuse, unauthorized modifications, or failure to follow the product instructions.

Disclaimer for Promotional Materials

All promotional materials, including but not limited to advertisements, testimonials, and social media content, are for informational purposes only. Individual results may vary, and any claims made are not guaranteed. Customers are advised to refer to product documentation and consult professionals before use.

Data and Privacy Protection

By using NordicSculpt products and services, you agree to our Privacy Policy, which governs the collection, use, and storage of your personal data. NORDIC PIONEERS LIMITED is not responsible for any unauthorized access, theft, or misuse of customer data caused by third-party breaches or cyber-attacks.

Intellectual Property Rights

All trademarks, trade names, logos, and intellectual property associated with NordicSculpt are the property of NORDIC PIONEERS LIMITED. Unauthorized reproduction, distribution, or use of these materials is prohibited and may result in legal action.

Jurisdiction and Dispute Resolution

These Terms and Conditions are governed by the laws of Denmark. Any disputes arising from the use of NordicSculpt products or services shall be resolved exclusively in the courts of Denmark. Customers agree to waive any right to class action lawsuits or arbitration outside this jurisdiction.

Consumer Responsibility

It is the responsibility of the consumer to ensure that NordicSculpt products are suitable for their use and to consult with a qualified healthcare professional before use, particularly if you:

If you experience discomfort, dizziness, or any adverse symptoms while using the product, stop use immediately and consult a physician.

Operation and Maintenance

Damages caused by failure to follow instructions, improper use, human error, or force majeure (e.g., natural disasters, accidents) are not covered under warranty. Maintenance costs for out-of-warranty products are the consumer's responsibility.

Product performance is dependent on proper operation as per the user manual. Non-standard or incorrect operation voids any implied warranties.

Modifications and Errors

NORDIC PIONEERS LIMITED reserves the right to change product specifications, designs, or terms of use without prior notice. We are not liable for errors or omissions in product information or usage instructions.

Indemnification

By purchasing or using NordicSculpt products, you agree to indemnify, defend, and hold harmless NORDIC PIONEERS LIMITED, its affiliates, and their respective directors, officers, employees, and agents from any claims, damages, or liabilities arising from your use of our products or failure to adhere to these terms.

NOTICE

This product is not a substitute for professional medical advice or treatment. Consult a healthcare provider for any concerns about your health or medical condition. Reliance on any information or guidance provided by NordicSculpt is solely at your own risk.

Acknowledgment of Terms

By using NordicSculpt products, you confirm that you have read, understood, and agreed to these terms and conditions.